FAQ

Last updated: July 20, 2026

Here are common questions about shopping with Momofuku.

What do you sell?

We offer hot sauces across our current Classic, Organic, Small Batch, and Sets collections.

Where do you ship?

We ship only within the United States. Standard shipping is free on all US orders.

How long does shipping take?

Orders are generally processed within 1–3 business days and standard transit generally takes 4–8 business days. A tracking number is provided when the order ships.

Can I return or exchange an item?

Yes. No-reason returns and exchanges are available within 30 days after delivery, subject to exclusions. See our Refund Policy.

Can I cancel my order?

You may request cancellation before shipment. After shipment, the request is handled under the Refund Policy.

Which payment methods do you accept?

We accept USD payments through supported credit and debit cards, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

How do you use personal information?

See our Privacy Policy for information about cookies, Google Ads, remarketing, conversion tracking, CCPA/CPRA rights, Do Not Sell or Share requests, and GPC.